Shama Yousuf Alblooshi
No have work
Profile summary
Dedicated Customer Service professional with knowledge fo service delivery and proven multitasking abilities. Committed ot maintaining professional relationships ot increase profitability and drive business results.
Key skills
Professional experience
• Maintained customer satisfaction with forward-thinking strategies f o c u s e d on addressing customer needs and resolving concerns. • Provided primary customer support ot internal and external customers. • Collaborated with staff members ot enhance customer service experience and e x c e e d team goals through effective client satisfaction rates.
- Maintained customer satisfaction with forward-thinking strategies f o c u s e d on addressing customer needs and resolving concerns.
- Provided primary customer support ot internal and external customers.
- Collaborated with staff members ot enhance customer service experience and e x c e e d team goals through effective client satisfaction rates.
*Confirmed appointments, communicated with clients and updated client records. • Answered central telephone system and directed calls accordingly. • Managed multiple tasks and met time-sensitive deadlines. • Provided clerical support to company employees by copying, faxing and filing documents.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
* Communicated with clients and updated client records . For 4 months.
- Communicated with clients and updated client records .